20 Useful Tools & Apps For Everyday UX Tasks

Working in an UX team usually requires mastering quite a few online tools. Whether you’re new to the user experience world, or you’re a seasoned professional you should never stop looking for online solutions that can make your work easier, faster and, most importantly, simply better. That’s why we’ve prepared a list of 21 tools that could help you in your everyday UX tasks.

Chances are you already know and have tried out some of these tools, but we hope we can bring something new to your UX arsenal. We’ve divided the solutions into 3 groups:

  1. User Research / Testing / Feedback
  2. Prototyping / Wireframing
  3. Collaboration

Enjoy the selection:

Research / Testing / User Feedback

Even before you start sketching your prototype you need to lay some groundwork in the form of user research. Correctly identifying user needs helps create web and mobile solutions that leave your users in awe.

1. UsabilityTools

UsabilityTools is a platform that allows you to see the website from the user’s perspective or ask them directly how to improve your service combining different research and testing methods. UsabilityTools is integrated with a research panel with access to over 10 million people worldwide and advanced targeting options.

UsabilityTools platform that allows you to see the website from the user's perspective

2. MouseStats

MouseStats gives you a chance to measure users’ activity by tracking their mouse moves, scrolls or key strokes. With the high correlation between mouse and eye movement, this software can provide you with visual presentation of what draws attention on your website.

MouseStats gives you a chance to measure users' activity by tracking their mouse moves

3. Attensee

Attensee provides unique insights into your users’ behavioral patterns by measuring visual attention distribution. You can combine tests with surveys to gather more information from your respondents. Great to compare designs before launching a new landing page.

Attensee provides unique insights into your users' behavioral patterns

4. Appsee

Appsee is an analytics software for your mobile apps. You can watch recorder user sessions and get heatmaps visualizing user behavior within your app. An easy way to analyze the conversion funnel and improve your app’s performance.

Appsee is an analytics software for your mobile apps

5. UserVoice

The name of this tool is rather self explanatory – thanks to UserVoice, you get to know what users think of your website and your product. From gathering quick feedback to managing the whole customer support system, it’s a great addition to your user research toolbox.

UserVoice you get to know what users think of your website and your product

6. Ethnio

Ethnio is a tool that not only allows you to run user research but also easily recruit respondents. You create a questionnaire and qualified participants fill it out. You can even call or email them to conduct direct interviews.

Ethnio is a tool that not only allows you to run user research

7. Silverback

Silverback is a software, in their own words, for guerilla usability testing. It allows you to capture browsing sessions of participants invited to your study. You can also see their reactions and facial expressions to get further insights.

Silverback is a software for guerilla usability testing

Prototyping / Wireframing Tools

A prototype could make or break everything before the coding even begins. Whether you’re designing websites with complex architecture or whimsical animated apps, there is a solution for you:

1. Solidify

A successful hybrid of prototyping and testing tool, Solidify allows you to create clickable mockups and then test them with a group of users on different devices. The app provides you with easy-to-digest reports to quickly validate your designs.

Solidify allows you to create clickable mockups

2. POP

POP is a handy app to transform sketches into working prototypes. For many fans of paper prototyping, this could prove to be the most useful and time-saving weapon of choice.

POP is a handy app to transform sketches into working prototypes

3. UXPin

UXPin allows you to create interactive wireframes and prototypes. It’s visually appealing and easy to use but the really cool thing is the ease with which you can see how your projects look on mobile devices – you just need to adjust your browser to a given size.

UXPin allows you to create interactive wireframes and prototypes

4. Proto.io

Proto.io is especially useful for UX designers who want to create an app that includes animations. This software lets you animate any property on the design and choose the user interaction that triggers the change of state.

Proto.io is especially useful for UX designers who want to create an app that includes animations

5. Power Mockup

Power Mockup allows you to prototype directly in Power Point. A great way to involve non-technical people in the design process and with a library of stencils, Power Mockup proves to be a versatiletool for UX designers.

Power Mockup allows you to prototype directly in your Power Point

6. Balsamiq

The best feature of Balsamiq is that it simply embodies the idea of rapid prototyping. You can create prototypes quickly and the drag-and-drop editor makes the creative process easily understandable, even for the UX design beginners.

Balsamiq is that it simply embodies the idea of rapid prototyping

7. Gliffy

Gliffy is useful not only for wireframes but for other, usually complicated, visuals like technical drawings or network diagrams. What is more, you can easily plug it into your Atlassian software, such as JIRA or Confluence.

Gliffy is useful not only for wireframes but for other visuals

Collaboration Tools

With teams spread not only over different office floors, but often different time zones, smooth collaboration is a must. But even small startups and creative studios need top-notch task management in order to meet deadlines and milestones.

1. Memosort

Memosort is a tool for affinity diagramming. It helps conquer the chaos during online brainstorms with real-time collaboration and friction-free voting options. Another plus? No more yellow post-its all over the office floor once the session is over.

Memosort is a tool for affinity diagramming

2. Invision

Invision could fit into two categories at the same time because it allows you to create interactive prototypes. It is, however, mostly known for its advanced real time collaboration features, making it possible to manage a whole project using a single software.

Invision could fit into two categories at the same time because it allows you to create interactive prototypes

3. Notism

Tailor-made for collaborating on visual materials, Notism is a great tool for UX designers. It allows you to comment directly on the visuals themselves and to turn them into clickable prototypes by hyperlinking different sketches. Basecamp integration included.

Notism is a great tool for UX designers

4. Red Pen

Red Pen‘s greatest strength is its simplicity – you can click on a chosen point on a visual and comment. As straight forward as it gets, Red Pen proves to be useful for designers who need fast feedback on their visuals.

Red Pen greatest strength is its simplicity

5. Trello

Trello is arguably the easiest software to show the progress and the actual state of the project. Perfect for Scrum teams collaborating on a set of tasks. Features like adding labels and setting deadlines make it a strong contender for your favorite project management app.

Trello is arguably the easiest software to show the progress and the actual state of the project

6. Cage

Cage is yet another app that allows you to collaborate directly on the visuals. Really useful to gather feedback on the next iterations and get your design approved without additional channels of communication.

Cage is yet another app that allows you to collaborate directly on the visuals

7. Murally

Murally is a software that allows you to organize ideas and inspirations on online walls. A great app to visually represent concepts cooperating with team members in real time.

Murally is a software that allows you to organize ideas and inspirations on online walls

Concluding

There are so many online solutions useful for UX teams that it would be impossible to name them all here. Hopefully, this selection will help you in your search to expand your UX arsenal. Remember that mixing and matching different apps can often give you the optimal results.

Did we miss anything cool? Let us know!

(2 Posts)

Bartosz Mozyrko

Bart is CEO @ UsabilityTools, a B2B SaaS company that helps businesses to optimize websites for higher conversion and better user experience. He has over 8 years of experience as UX Researcher and specializes in remote user testing. Bart has improved traditional and online services for over twenty clients in a wide range of industries, including education, telecoms, banking, insurance, furniture, jewelry and e-commerce.

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