As designers and developers, we’re often taking educated guesses as to how users will react to the UI we’ve created. This is especially so for freelancers or small agencies. And since we can’t possibly test through every possible use case, important information may be slipping past us.
That’s where FullStory, a pixel-perfect session playback tool, comes in to save our hides. Adding a tiny script to your site will allow you to record user sessions and take advantage of FullStory’s “high-fidelity” playback. Not only do you see the user’s session, you’ll also get full DOM and console logs – exactly as they ran in the user’s browser.
Sound too good to be true? It’s all 100% real, my friends. FullStory will even give you a free 2 week trial so you can see for yourself. Now, let’s find out what this tool can do for you.
Simple to Use / Easy to Implement
What’s more, you don’t need to be a software engineer to use and understand it. FullStory’s interface is simple enough that anyone can use it. Team members like designers, support reps, marketing/analytics specialists and (yes) engineers can all immediately jump in and gain insight. You can even add notes to a session and share it with others.
Since every aspect of a user session is captured, you can use a Google-like search engine to answer any question at any time. You’ll get a rich data history that helps you see patterns and pain points. Whether it’s a click, keypress or other user interaction, it will be logged and available in the search.
Built for the Modern Web
But this functionality is not just limited to frameworks. If you’re A/B testing or using dynamic URLs you’ll still get all the session playback goodness. It’s a 100% pixel-perfect recreation of the site as the user experienced it.
You should also know that FullStory won’t slow down your site and can easily protect your customers’ privacy.
Data You Can Use
The precious data you get from using FullStory can be used in a number of ways. Use it for funnel analytics, detailed searching and customer segmentation. You’re going to get information that will help you figure out what’s working and what’s not.
FullStory also integrates with a number of bug-finding and support desk tools. You can integrate FullStory with tools like Desk.com, Google Analytics Universal, HelpScout and HipChat. If you’re running an eCommerce site, you can integrate with BigCommerce, Shopify, Squarespace and WordPress/WooCommerce.
Get FullStory Free for 2 Weeks
While this probably sounds pretty good, you won’t realize just how powerful FullStory is until you try it for yourself. That’s why they’re offering a free two week trial.
Sign up and start making your site the absolute best it can be.
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